Frequently Asked Questions

Buying from Mobius

How do I buy from Mobius?
Visit our store to see our current stock or submit an RFQ to find a specific part you are looking for. You can also reach out to us with any questions regarding product availability or RFQs by contacting us.

What payment methods are available at checkout?
We accept credit cards (Visa, Mastercard and American Express). We can also send you an invoice that you can pay via ACH or wire. For an invoice, select "Invoice Me" as the payment method.

What are the payment terms?
Parts must be paid for before shipment. To apply for payment terms, please contact

How do customs, duties and taxes work with Mobius?
All parts are sold EXW, meaning you are responsible for duties and customs and shipping costs.

What shipping methods are available?
We ship via USPS, UPS, FedEx and DHL. To use your own shipping account, please place the order and then contact

What countries do you ship to?
We ship internationally with the exception of some countries. At this time, we can not ship to Balkans, Belarus, Central African Republic, Congo, Cuba, Iraq, Iran, Lebanon, Liberia, Libya, North Korea, Somalia, Syria, or Ukraine/Russia. If you have any question about whether or not we ship to your region, please contact us at

What is your return policy?
You will have 14 days from receipt of the goods to verify and accept them. If you find any non-conformance, we will ship them back at no cost to you. Please contact with any questions.

How does Mobius authenticate parts?
We physically inspect every part we sell. We also validate the chain of ownership of chips. We can provide additional inspection and ownership details on request.

How can I get more information about a listing such as the date code or country of origin? 
Please contact us at with the link of the part you are interested in and we will provide more details on the part.

I want a different quantity than is available on the site. Is that possible? 
In some cases, sellers can offer partial quantities or have more stock. Please contact with the listing you are interested in to learn more.

What do the different conditions mean? 
Listings have different conditions such as “Brand New” and “Brand New, Opened”. See below for more information. "Brand New" parts are factory sealed in the original quantity. "Brand New, Opened" parts are a partial quantity and may or may not be in the original packaging. All parts have been authenticated, are unused and have been stored appropriately.

What type of company are you? 
We are a marketplace that specializes in bringing together OEMs and manufacturers with excess internal components with manufacturers that need those parts for their production.

Where do you buy your parts?
We work with OEMs and manufacturers to list their parts on our site. We make sure each company is approved before they list parts on the site. When someone is looking for a part we don't have we work with our sourcing network to find it.

Selling to Mobius

How do I start selling to Mobius?
First, apply to be a seller. Once you fill out our form, we will set up a seller interview to understand your goals and the parts you have to sell. You will get a dedicated account rep to help you upload parts and to get started.

What are the requirements to be a seller at Mobius? 
You must be a company with an online presence that has been incorporated for longer than a year to sell with us. You must also be an OEM or CM. Your parts must have been purchased from an authorized distributor or have chain of ownership back to an authorized distributor. Finally, we need the parts to have been stored in the appropriate facility per the per J-STD-033 requirement for the parts. If you are wondering whether you qualify, please apply!

How do bids and prices on my parts work? 
When you upload your parts you can set a minimum price. Our pricing experts will pick the best price for the part and negotiate on your behalf. Once we sell your parts, we will send you the returns.

How fast do parts sell? 
Parts typically sell in 15 to 45 days. You can set an expiration date on your listings (typically 90 days). After that time period we will either discount the parts or help you e-waste them.

How much do parts typically sell for? 
Parts typically sell for 30-60% of the original value. This is usually 3-7 times more than typical broker prices. This allows for a listing fee to Mobius, authentication work and a discount to the buyer for buying from a secondary marketplace.

Who ships the parts? 
There are two options for shipping. You can choose a Managed Plan or a Self-service plan. In the Managed Plan ship all the parts to Mobius and then we will handle taking inventory of them, posting them and shipping them out. In the Self-Serve plan, we will send you shipping requests when your parts sell. Ship them to our authentication facility and we will send them to the customer after the checks are done.

Have more questions?

Contact Us